General statement

The security of your personal information is a very serious matter for Daidallo. You should easily know what personal data we collect and use, as well as to understand your rights in respect to your personal data. Our privacy policy follows the rules of transparency and all obligations by GDPR.

The following privacy policy explains our policies and practices regarding how we collect, use, and disclose the personal data that we collect through our website, e-shop, digital platforms, or during our events.

Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Who we are

Throughout the site, the terms “we”, “us” and “our” refer to DAIDALLO. DAIDALLO is the brand and trade name of the company registered in Greece, with Tax Registration number 139831582. The company’s e-commerce office is located at 37 G. Gennimata str., 16562, Glyfada, Greece. The website www.daidallo.com, including the electronic shop therein, is operated by, and constitutes the online presence of, DAIDALLO. The website www.daidallo.com, including the electronic shop therein, is operated by, and constitutes the online presence of, DAIDALLO.

DAIDALLO control the ways that your personal data are collected and the purposes for which they are used by our company, being aware that your personal data are valuable so we do all our effort to protect them and allow you to have access to all your legal rights.

Our policy regulates the data of both the visitor of our website as well as our e-shop and is about the process of your personal data. If anyone does not agree with such policies, he is free to quit either our website or the e-shop.

You can find our contact details in the section “Contact us?” below.

Personal data we collect

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

The email address you might provide to subscribe to email service or register through online forms may be used to send you information, respond to inquiries, invite you to various events, inform you about special actions of our company or send you our news and similar ones.

In order to make purchases on our website, you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated.

In addition, a visitor’s activity is tracked using Google Analytics. Google Analytics is subject to the privacy policy of Google, Inc., which you can find on Google’s website.

You may enter into a valid order through our e-shop if you are a legally capable person according to the Greek Civil Code (that is if you are eighteen years of age or older and you are not placed under judicial guardianship regarding the entering into sales agreements).

You may withdraw your consent any time or ask your data to be deleted any time by mailing us at the following e-mail address: customercare@daidallo.com

Why do we collect your personal data, and how do we use it?

We collect, process, and use your personal data to

  1. keep you informed about your order, offers, our activities and news.
  2. personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  3. improve our website in order to better serve you.
  4. allow us to better service you in responding to your customer service requests.
  5. quickly process your transactions.

OUR COMPANY SHALL PROCESS THESE DATA IN ACCORDANCE WITH ARTICLE 7Α PAR. 1 (B) OF LAW 2472/1997, IN ORDER TO COMPLETE THE ORDER PLACED BY OUR CUSTOMERS AND SHALL IN NO WAY DISCLOSE, PUBLISH OR SELL THESE DATA TO ANY THIRD PARTIES, EXCEPT IN CASE A LEGAL PROCEDURE REGARDING THE WITHDRAWAL OF CONFIDENTIALITY IS INITIATED (L. 2225/1994) OR ACCORDING TO OTHER OBLIGATIONS ARISING FROM THE NATIONAL IMPLEMENTATION OF DIRECTIVE 24/2006.

DAIDALLO.COM ONLINE STORE OPERATES UNDER THE GREEK AND EU LEGISLATION AND HANDLES THE PERSONAL DATA OF THE CUSTOMERS SECURELY AND RESPONSIBLY FOR AS LONG AS YOU ARE SUBSCRIBED TO WWW.DAIDALLO.COM E-SHOP.

How do we protect your personal data?

The operators of this website take the protection of your personal data very seriously. All your personal data is strictly confidential and will only be accessible, on a need-to-know basis, to duly authorized personnel of Daidallo. We limit those who access your personal data to those who have a genuine business need to access it.

To help protect the privacy of your information, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. To help ensure that your shopping experience is safe, simple and secure, daidallo.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. When SSL is enabled, you will see a padlock at the top of your browser, and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser, you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. However, unfortunately, the transmission of information via the internet is not completely secure. So, we cannot ensure the security of your personal data transmitted by you to us via the internet. Any such transmission is at your own risk and you acknowledge and agree that we shall not be responsible for any unauthorized use, distribution, damage or destruction of Your Information, except to the extent we are required to accept such responsibility under the law.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

When and how we share information with others

In general, the third-party providers used by us will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, may have their own privacy policies in respect to the information the site has required, for your purchase-related transactions.

For these providers, we recommend that you thoroughly read their privacy policies so you can understand the manner in which your personal information will be handled.

We may disclose your personal data only to the parties indicated below

  1. We disclose your personal data to Daidallo employees that need to have access to your personal data and are authorized to process them.
  2. Hosting and carrying out marketing and business studies and marketing campaigns
  3. Delivery services
  4. IT development and support
  5. Verifying your information, authenticating payments and processing orders and payments, to third parties that provide credit reporting, payment or order fulfilment services
  6. Website hosting partners and other parties who assist us in operating our website
    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. Third-party links on this site may direct you to third-party websites that are not affiliated with us. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

What rights do you have on your personal data?

As follows: 

  • the right to be provided with a copy of your personal data
  • the right to require us to correct any mistakes in your data or to complete your information
  • the right to necessitate from us to delete your personal data
  • the right to require us to restrict processing of your personal data
  • the right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third part
  • the right to object- at any time to your personal data being processed for direct marketing, in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.

If you wish to withdraw your consent from all our newsletters and your consent to the use of your Personal Data for marketing, promotional products and/or services, then you can use the unsubscribe link as indicated in the email you have received. Alternatively, you can contact our Customer Service Department by e-mail at customercare@daidallo.com.

Please note that upon exercising any of the rights listed above, you will be requested to let us know what right you want to exercise and provide information (copy of an identity card, passport or other legally recognized identity) for identification purposes in order to process your request and protect you against fraudulent requests from third parties.

How long do we keep your personal data?

We retain our customers’ data for the duration of our commercial relationship for up to ten years and then they are deleted.

We retain our potential customers’ data for three years from their last action and then they are deleted.

With regards to the cookies used on Digital Platforms: they are stored for up to 12 months from the moment they were installed on your device.
We retain newsletter (and/or other promotion actions) subscriber information until such subscriber indicates that he/she no longer wants to receive the newsletter (and/or promotion material).

Changes to our Privacy Policy

We may update our Privacy Policy from time to time.

We will notify you of any changes by posting the new Privacy Policy on this page.

We will modify the “Effective Date” at the top of this Privacy Policy to indicate when such changes have come into effect.

You are advised to review this Privacy Policy periodically for any changes.

Do we “use” Cookies

Cookies are small text files that contain information stored in your computer’s web browser and can be removed at any time. They can help us identify your computer tablet or mobile phone the next time you visit our site or to activate some features on our web pages. Cookies are managed by your Internet browser. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

By continuing to use the DAIDALLO.com website, you consent to our cookie settings and agree that you understand the terms of our cookies policy.
Examples of Cookies we use:

  • Essential cookies – They are technically necessary for the operation of the site and you cannot reject them.
  • Session cookies – Session cookies are temporarily stored on your computer or device during a session and are deleted at the end of the session.
  • Preference cookies – We use preference cookies to remember your preferences and various settings
  • Targeting / advertising cookies – They can be used to send targeted ads/offers, limit ad impressions, or measure an ad campaign’s effectiveness. These ads are displayed by third parties, inside and outside of our webpage.
  • Security cookies – we use security cookies for security purposes.

If you disable cookies off, some features will be disabled. It won’t affect the users’ experience that makes your site experience more resourceful and some of our services may not function properly.

We reserve the right to change or renew this notice of privacy and cookies at any time and any changes we may make in the future will be published on this page. Check frequently to see any updates or changes to this privacy and cookie notification. You will find the date of the last update at the top of this page.

Contact us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact with us at customercare@daidallo.com.